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Frequently Asked Questions

NCORE is a big conference with many moving parts! Answers to the most common questions are in the drop-down sections below. We will continue to update this page as we encounter more FAQs. Is your question not listed? Email us for a response. 

What is the NCORE 2018 schedule of events? NCORE 2018 will kick off with Pre-Conference Institutes the morning of Tuesday, May 29th. Breakout sessions begin the morning of Wednesday, May 30th. Plan on enjoying conference sessions and visiting our exhibit hall from the mornings through late afternoon each day. Evenings will have films, featured performances, panels and other events. Our Preliminary Schedule Overview has an outline of each day. 

What is the schedule for the caucus meetings?  Caucus meeting times/dates will be determined in the spring.

I need to book my flights, what time will the conference conclude? The closing keynote ends at approximately 1:30 pm on Saturday, June 2nd.

What food and beverage services will be provided at NCORE 2018? Please view chart below:

MEALS Provided.png

More details about food and beverage:

  • Indicate your dietary preference on your registration form and if your needs change after registering, please email usIf you are registering on someone’s behalf, please be prepared to determine their dietary preferences.
  • There is an opportunity to write out your food allergies on the registration form. Please indicate items of concern and provide your email address if you would like NCORE staff to follow-up with you. 
  • Our catering provider will accommodate a wide range of dietary needs (vegetarian, vegan, gluten-free, lactose intolerant, diabetic, etc.).
  • Individuals requesting Halal and Kosher meals, please select vegetarian or vegan.
  • Our catering provider will be instructed to make their preparations as inclusive as possible (i.e. using vegetable stock instead of an animal-based stock, lower lactose levels, etc.).
  • All items will be labeled with ingredients and  if they are gluten-free, nut-free, etc. 
  • Specialty plates or items may be kept in a separate location to assure priority is given to those who have requested them. As we progress toward the conference, we will post more details.
  • Banquet staff will be available to assist with questions or concerns during the food functions. 

Every effort will be made to accommodate your requests, but we recommend participants consider bringing any special non-perishable items (protein bars, small snacks) in your tote bag in the event our catering provider is unable to accommodate specific dietary preferences or meet personal standards.

How do I request accommodations for accessibility at the conference?  Our registration form has an area for you to indicate your request for the following accommodations as well as a fill-in field for you to specify other requests:

  • Sign Language Interpretation
  • Sighted Guide for Orientation to Facility
  • Service Animal
  • Maternal Care Room
  • Large Print
  • Assistive Listening Device

The University of Oklahoma's College of Continuing Education and the National Conference on Race & Ethnicity are committed to making activities as accessible as possible. If you have accessibility or accommodation needs that fall under the regulations of the Americans with Disabilities Act, please indicate your this on your registration form or write to NCORE Staff at by May 8th, 2018. 

Does NCORE have a mobile app? We will be using Guidebook for NCORE 2018. Watch your email and social media for an alert when our guide is live, which will be a few weeks before the conference. We recommend reviewing the sessions early for the best experience.

Will wi-fi be available in the meeting space? Yes. We will provide the network name and password in advance of the conference.

What is the official hashtag for the conference? The official hashtags are #NCORE2018 and #StartTheConversation

Where will NCORE be held in 2018? Conference sessions will be held at the Hilton New Orleans Riverside Hotel.

Where will the keynote addresses be held?  Keynote sessions will be in the Grand Ballroom on the first floor of the hotel.

Where is the exhibit hall?  The Grand Salon on the first floor of the hotel will host our exhibits.

Will all-gender restrooms be available?  Yes. Locations TBA.

Where can I find a map of the meeting space?  Maps will be available in the NCORE Program Guide and Guidebook.

Where can I find NCORE staff to assist me onsite? Information Booths will be staffed during the conference. Locations will be posted at a later date.

Where will future NCORE conferences be held?  We will announce the next location during a general session in New Orleans and will post more online soon afterward. For now, save the dates of May 28-June 1, 2019!

Does my registration fee include lodging? No. Separate hotel reservations must be made. 

Does NCORE have single-day or partial registration options? No. NCORE offers registration options of the four-day conference or the four-day conference plus a day-long Pre-Conference Institute. 

I registered for a Pre-Conference Institute but did not pre-select a session. How do I let you know which one I want to attend? Email to sign up. Capacity is limited by room size and is on a first-come, first-served basis. 

I changed my mind on my Pre-Conference session. How do I change my session? Email and we will make the swap pending seat availability.

Can I volunteer at NCORE in exchange for the cost of part of my registration fee being waived? NCORE does not have a program where registrants can volunteer in exchange for a reduced registration fee because of personnel and liability concerns. 

How can I convince my boss to send me to NCORE? We created a justification letter packet for you with materials to explain what NCORE is and why you should be there. Click here to download the packet for 2018. 

Are group discounts available? Yes. Groups of ten or more qualify for a 10% discount off the current registration fee. Some conditions apply. Details, processes, and a running list of institutions that have already established a group can be found on our  Registration Page.

Can I obtain a W-9 so my institution can process payment? Yes. Please email us at to request the form.

I selected Pay Later during online registration. Can I log in again to pay? Once you exit the registration system, do not log back in to pay with a credit card as a duplicate registration will be created. Please call (405) 325-6808 to pay a balance due with a credit card. 

I want to pay with a check in advance. Where do I mail it? Checks should be made out to The University of Oklahoma and mailed to:
The University of Oklahoma / Registration & Records / 1700 Asp Avenue, Room B-1 / Norman, OK 73072-6400

What forms of payment do you accept on-site? We accept credit cards, cash, and checks from you, your institution or company. Any balance due must be paid before registration materials can be obtained at the conference.

How do I cancel my registration?Written cancellations are accepted at Cancellations are not accepted on the telephone. 

May I send a substitute to attend in my place? Yes. Please send an email to request the change until May 16, 2018. After this date, substitutions must be made onsite at NCORE Registration Desk; we will prepare a new name badge onsite.

What is your refund policy? NCORE will refund 100% of the amount paid for a registration until May 1, 2018. No refunds will be issued after May 1, 2018. Requests must be made in writing at

When can I pick up my registration packet at the conference? Registration times are as follows -  subject to change.

Monday, May 28: 1:00 pm to 8:00 pm
Tuesday, May 29: 7:30 am to 7:00 pm
Wednesday, May 30: 7:00 am to 5:00 pm
Thursday, May 31: 8:00 am to 5:00 pm
Friday, June 1: 8:00 am to 5:00 pm
Saturday, June 2: 8:00 am to 12:00 pm

Where do I check-in and pick up my NCORE badge/materials? In the Jefferson Ballroom on the third level of the Hilton New Orleans Riverside.


Do I need to register for the conference before my concurrent workshop proposal is considered? No. Your registration status has no bearing on the proposal review.

If my concurrent session proposal is accepted, do I need to register to attend NCORE? Yes, you will need to register for the conference. 

Any tips on preparing for my session?

  • Use good contrast between text and background colors for any PowerPoints or Prezis. 
  • Videos must be captioned.
  • Use a sans serif font to make text easier to read. 24 pt. font is ideal.
  • Please repeat the question before answering if you have a Q&A portion of your session.
  • Notify participants if your presentation will have flashing lights or videos containing music.

What audiovisual equipment is provided in each room? ​All session rooms will have the following standard set of AV equipment: LCD Projector, Screen, Flip Chart and Markers. Upon request on the workshop proposal form, we can provide sound support for computers or hand held devices and internet connectivity. Microphones will only be provided based on the size of the session room and will be determined by the NCORE Program Coordinator. 

What audiovisual equipment is not provided by NCORE?  Computers and adapters to projectors are not provided. Additionally, NCORE will not supply tape for posting paper on wall as this is prohibited by the facility. We kindly ask cooperation from our presenters in this respect.



Does NCORE provide posterboard? Yes. All poster presenters will be provided with a blank Trifold Poster Board during the conference. Presenters should arrive with printed materials.

What is the size of the board? It is 36” tall x 48” wide (the center section is 24”). NCORE will have tape, scissors and glue to affix your presentation materials to the board. 

Can I use my own posterboard? Yes. Please try to keep the size close to 36" tall x 48" wide due to space constraints. 


    What style of attire should I wear? We respect all clothing choices and do not have a "dress code". Many attendees choose to wear styles including casual, business casual, and business attire. We recommend bringing a sweater or light jacket with you as it is often chilly in meeting rooms. Friday, June 1, is School Spirit Day. We encourage clothing that shows your school pride!


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